Allen1996
member
Posts: 53
Reg: 06-26-03
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02-04-12 06:28 PM - Post#145037
In response to denisew
I went back to Matt's a couple of weeks ago, and it still has me scratching my head. While it is good, I found myself wishing I had gone back to Los Charros instead.
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kellyf
enthusiast
Posts: 1691
Reg: 05-21-07
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03-17-12 09:19 PM - Post#146707
In response to Allen1996
We finally went last week and have been 2 times since. I love their hot sauce which in my opinion is what hot sauce should be. Could use a teensy more heat but I love the broth consistency versus the chunky!
Kelly
| The light at the end of the tunnel has been turned off due to budget cuts. |
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Jimi Ray Clapton
enthusiast
Posts: 1971
Reg: 09-03-07
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03-19-12 07:29 AM - Post#146737
In response to kellyf
We've been regulars at Mattito's for 14 years or so and were delighted to see this "cousin" restaurant pop up here in Allen.
Unlike Mattito's, they actually have the Bob Armstrong dip on the menu.
We had lunch there yesterday for the first time and it was excellent.
| I reserve the right to change who I am, my opinions, my views and my actions based on new and more accurate information that I receive. |
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richardb
enthusiast
Posts: 401
Loc: Allen
Reg: 04-17-00
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03-19-12 10:00 AM - Post#146748
In response to Jimi Ray Clapton
I went there last month for lunch and we went there last week for dinner and everything was great. I know they had a few issues when they first opened, but seems to have worked everything out, which most good restaurants do.
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kellyf
enthusiast
Posts: 1691
Reg: 05-21-07
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03-31-12 11:04 PM - Post#147423
In response to richardb
I would say they have improved! I have been eating there for the last month at least 3 days a week! Friday evening and tomorrow evening so I can get my niece and nephew hooked!!
Kelly
| The light at the end of the tunnel has been turned off due to budget cuts. |
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Jimi Ray Clapton
enthusiast
Posts: 1971
Reg: 09-03-07
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05-17-12 09:41 AM - Post#149537
In response to kellyf
Posting this strictly as constructive criticism:
Went last night (wed) - at about 8PM.
Only two other tables seated when we walked in. After seating us it took well over 10 minutes for anyone to even ask about water/drink order. This is with plenty of staff walking around. Finally got the margi's and ordered the Bob Armstrong queso - it was barely warm and seemed thrown together. It's hard to mess up queso - but they did it last night. Then, to hear the only two servers argue about whose responsibility it was to do such and such... yuck. Turn off.
Bad vibe there last night.
| I reserve the right to change who I am, my opinions, my views and my actions based on new and more accurate information that I receive. |
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cp
enthusiast
Posts: 196
Reg: 12-14-11
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05-17-12 10:11 AM - Post#149546
In response to Jimi Ray Clapton
Posting this strictly as constructive criticism:
Went last night (wed) - at about 8PM.
Only two other tables seated when we walked in. After seating us it took well over 10 minutes for anyone to even ask about water/drink order. This is with plenty of staff walking around. Finally got the margi's and ordered the Bob Armstrong queso - it was barely warm and seemed thrown together. It's hard to mess up queso - but they did it last night. Then, to hear the only two servers argue about whose responsibility it was to do such and such... yuck. Turn off.
Bad vibe there last night.
Assuming you reported this to the manager, what kind of response did you get?
I haven't eaten there yet but have given it some thought to do so...
| "In religion and politics people's beliefs and convictions are in almost every case gotten at second-hand, and without examination..." -Samuel Langhorne Clemens, better known as Mark Twain |
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richardb
enthusiast
Posts: 401
Loc: Allen
Reg: 04-17-00
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05-17-12 10:12 AM - Post#149547
In response to Jimi Ray Clapton
Just missed you last night. We were there between 6:30-7:15. We've made Matt's at least a once a week choice. We were seated promptly and within 3 minutes we had our chips/salsa and our server was bringing our drinks. Our order was brought out in a timely manner, our drinks re-filled and our server adequately attentive to our needs.
Sorry you had a less than pleasant experience.
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Jimi Ray Clapton
enthusiast
Posts: 1971
Reg: 09-03-07
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05-17-12 11:13 AM - Post#149551
In response to richardb
Just missed you last night. We were there between 6:30-7:15. We've made Matt's at least a once a week choice. We were seated promptly and within 3 minutes we had our chips/salsa and our server was bringing our drinks. Our order was brought out in a timely manner, our drinks re-filled and our server adequately attentive to our needs.
Sorry you had a less than pleasant experience.
cp, you make a very good point. I did not seek out the manager and make them aware. I should have and regret not doing that now that you mention it.
Thanks, Richard. It would take a lot more to drive me away for good. They have been great in the past and I absolutely do consider last night an exception rather than the norm. I certainly don't complain just to complain and had it been just one or two things last night I would not have posted. My hope was that this might be seen as contructive criticism.
We will most definitely be returning.
| I reserve the right to change who I am, my opinions, my views and my actions based on new and more accurate information that I receive. |
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cp
enthusiast
Posts: 196
Reg: 12-14-11
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05-17-12 12:44 PM - Post#149561
In response to Jimi Ray Clapton
Just missed you last night. We were there between 6:30-7:15. We've made Matt's at least a once a week choice. We were seated promptly and within 3 minutes we had our chips/salsa and our server was bringing our drinks. Our order was brought out in a timely manner, our drinks re-filled and our server adequately attentive to our needs.
Sorry you had a less than pleasant experience.
cp, you make a very good point. I did not seek out the manager and make them aware. I should have and regret not doing that now that you mention it.
Thanks, Richard. It would take a lot more to drive me away for good. They have been great in the past and I absolutely do consider last night an exception rather than the norm. I certainly don't complain just to complain and had it been just one or two things last night I would not have posted. My hope was that this might be seen as contructive criticism.
We will most definitely be returning.
Gotcha.
I'm certainly not above the experiences at some restaurants where I left with a less-than-desirable taste, no pun intended. One place, Abuelo's in Plano, got my business twice. I won't be returning since I can't justify the price for the taste since there are so many other options nearby. The Abuelo's in Abilene back in the late 90s was excellent, and I assumed the Plano location was a sister operation. So I tried it. I'll pass on it unless something has changed there in the last 2 years.
Some folks only allow one mistake before they write off whoever and whatever it is that disappointed them. Normally, I try to go back a few more times, whether ordering the same thing or otherwise, and seeing if anything has improved.
I'm glad you'll consider going back, and I hope to make it there myself. Two things I use to determine if a Tex-Mex or Mexican restaurant (or any restaurant otherwise) will be good and worthy of repeat business is sweet tea, and/or chips and salsa.
| "In religion and politics people's beliefs and convictions are in almost every case gotten at second-hand, and without examination..." -Samuel Langhorne Clemens, better known as Mark Twain |
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SB
enthusiast
Posts: 1135
Reg: 09-07-03
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05-17-12 03:25 PM - Post#149569
In response to cp
Sorry to continue off topic about Abuelos.
Used to go there frequently after Mario's closed down. Still like it but a couple years ago began to think the quality of their meats had declined. Last visit was by my wife and she also ordered a buritto dish to bring home to me. It was just fine but it's the first burrito I've seen that was rolled, stuffed, and baked with a sauce side by side with other "burittos". The server insisted it was a buritto when my wife questioned it but I was thinking it was an enchilada when I saw and ate it.
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eilish
enthusiast
Posts: 813
Loc: Allen's Alliterative Aven...
Reg: 04-02-06
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05-25-12 07:58 PM - Post#149742
In response to SB
Is anyone familiar with the Matt's Famous El Rancho in Austin? How does this measure up?
| To err is human, to forgive is canine. To remember every little slight, real & imagined, is feline. |
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allen
enthusiast
Posts: 1873
Reg: 12-02-05
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05-25-12 09:35 PM - Post#149743
In response to eilish
Matt's in Austin is awful. Haven't tried this outpost.
| We sittin' here, I'm supposed to be a franchise player....and we in here talkin' 'bout PRACTICE? |
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kellyf
enthusiast
Posts: 1691
Reg: 05-21-07
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06-16-12 12:46 AM - Post#150210
In response to eilish
I went to the original Matt's when I lived in Austin and I loved it! The food at the Matt's here is good also. I usually get the " Original Red Enchiladas" and they are always tasty. The only thing I really don't care for is the fact that they do not bring out fajitas on a sizzling skillet. Instead they just bring them out on a plate. I like the sizzle. So I just order the Tacos Al Carbon.
Kelly
| The light at the end of the tunnel has been turned off due to budget cuts. |
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AlwaysTexan
newbie
Posts: 2
Reg: 08-01-09
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06-19-12 04:42 PM - Post#150317
In response to kellyf
You need to look around and discover more what good tex-mex is. It's not Matt's. Try Chuy's
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smittycr
newbie
Posts: 7
Reg: 05-17-11
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06-29-12 08:50 PM - Post#150597
In response to AlwaysTexan
Matt's has a great burger and fries. Well when they cook the meat. Twice i've sent it back because the middle was sticky raw. But it sure is good when it is cooked. So are the fries. Chuy's has me spoiled for TexMex but I come with friends because they like the food.
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richardb
enthusiast
Posts: 401
Loc: Allen
Reg: 04-17-00
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06-29-12 10:30 PM - Post#150598
In response to AlwaysTexan
Being lovers of mexican food, we gave Chuy's 3 tries. We agreed it's just one notch above Taco Bueno. Everything on the plate, enchiladas, tamales, etc. all tasted the same. Still rate 1.Tupinambas 2. El Fenix, everybody else a distant 3rd. Matt's is still our local choice.
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MCDUFF
enthusiast
Posts: 164
Reg: 08-21-03
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06-30-12 11:05 AM - Post#150605
In response to richardb
I sure hope we don't forget some of the other really good local places like El Grande Burrito and Chito's. I agree there are some other local places that make Taco Bueno look great.
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