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Username Post: Today I finally say goodbye to Time Warner Cable        (Topic#19310)
Bobcat 
newbie
Posts: 18

Reg: 12-10-11

01-26-12 03:31 PM - Post#144678    
    In response to StacyLynn624

I have the Bose Cinemate Series II speaker system and the tech could not figure out how to get it to work with their remote. Any chance anyone of you has had a similar problem?



 
MissingChico 
enthusiast
Posts: 2228
MissingChico
Reg: 02-13-06

01-26-12 03:49 PM - Post#144680    
    In response to Bobcat

  • Bobcat Said:
I have the Bose Cinemate Series II speaker system and the tech could not figure out how to get it to work with their remote. Any chance anyone of you has had a similar problem?





Does this help?

http://forums.att.com/t5/Receivers/Instruct ion-on-...
I get my news from the Comedy Central and my comedy from Fox News.


 
Bobcat 
newbie
Posts: 18

Reg: 12-10-11

01-26-12 04:01 PM - Post#144681    
    In response to MissingChico

  • MissingChico Said:
  • Bobcat Said:
I have the Bose Cinemate Series II speaker system and the tech could not figure out how to get it to work with their remote. Any chance anyone of you has had a similar problem?





Does this help?

http://forums.att.com/t5/Receivers/Instruct ion-on-...








 
Bobcat 
newbie
Posts: 18

Reg: 12-10-11

01-27-12 11:05 AM - Post#144714    
    In response to Bobcat

It's only been two days and I'm really loving this Uverse. No more pixilation and no more of the annoying error code "This channel will be available shortly Error Code: S0600" which occurred on a daily basis.


 
SB 
enthusiast
Posts: 1135

Reg: 09-07-03

01-27-12 01:05 PM - Post#144718    
    In response to Bobcat

Anyone include the u-verse phone as part of their package?

 
MissingChico 
enthusiast
Posts: 2228
MissingChico
Reg: 02-13-06

01-27-12 01:26 PM - Post#144719    
    In response to SB

  • SB Said:
Anyone include the u-verse phone as part of their package?



We have two Uverse phone lines with unlimited long distance. So far, the service has been quite good. They're VOIP and when we first had them set up, you could hear a slight bit of bleed over when the the second line would ring while talking on the first, but this has since gone away. I also have the new Magic Jack that doesn't need a PC to plug into. To be honest, the quality with it is every bit as good.
I get my news from the Comedy Central and my comedy from Fox News.


 
EnjoyingLife 
enthusiast
Posts: 372

Reg: 08-09-10

01-27-12 01:53 PM - Post#144720    
    In response to Joe Armstrong

Ditto! The layout of the remote does stink but you get used to it. As far the DVR, it's slow like all the others I've in the past (TW, Dish and Directv). Not sure why these cable companies can't come up with a fast/responsive DVR unit. Even moving around in the Guide is slow on the DVR compared to the non-DVR unit I have. Oh well, service is great and anyone who subscribes will be happy.

FYI...when you're discounts expire, just call AT&T and they'll get you hooked up with another discount.

 
Al C 
enthusiast
Posts: 5538

Loc: McKinney/Allen, TX
Reg: 02-16-01

01-27-12 02:01 PM - Post#144721    
    In response to SB

  • SB Said:
Anyone include the u-verse phone as part of their package?



Recently got the phone added to my uverse service. Sounds just like it did before ... only cheaper.
Al C



 
starrlac 
enthusiast
Posts: 644

Loc: Allen, TX
Reg: 11-03-00

01-27-12 03:18 PM - Post#144725    
    In response to SB

We had Uverse Voice for about a year and didn't have any problems with it. It has some nice features, but we used it so little that we couldn't justify the cost. We have switched to Majic Jack plus (where you don't have to leave the computer on, it plugs into the router) and we are very happy with it. I also get an email when there is a voice mail and can listen to it from the email. Very convenient, good sound, and the price can't be beat.


 
starrlac 
enthusiast
Posts: 644

Loc: Allen, TX
Reg: 11-03-00

01-27-12 03:20 PM - Post#144726    
    In response to starrlac

Oh, and when I called to cancel Voice, I was told to keep the battery backup for the router (which is nice because our cell phones can use wifi even in a power outage) and we were given a deal for faster internet and a lower cost that we would have had by just dropping the phone. I have never had anything but great customer service from ATT...for phone, DSL, or Uverse.


 
StacyLynn624 
enthusiast
Posts: 841

Loc: East Side
Reg: 09-24-04

01-27-12 04:59 PM - Post#144727    
    In response to starrlac

We've had it for about 4 days, and no complaints. We've watched on demand, dvr, used the phone and interent. It's great! Much better than TWC cable. We had AT&T Dsl and phone before.

 
vm7mm 
enthusiast
Posts: 1383

Loc: Allen Tx usa
Reg: 08-12-04

01-28-12 11:12 AM - Post#144743    
    In response to MissingChico

  • MissingChico Said:
Keep in mind I took the "everything" package for the first year, but if you work them enough, you can have the 450 channel pkg, 25mb internet and two home phone numbers for around $160 / mo


Thanks

 
Bobcat 
newbie
Posts: 18

Reg: 12-10-11

01-30-12 05:45 PM - Post#144787    
    In response to MissingChico

  • MissingChico Said:
  • Bobcat Said:
I have the Bose Cinemate Series II speaker system and the tech could not figure out how to get it to work with their remote. Any chance anyone of you has had a similar problem?





Does this help?

http://forums.att.com/t5/Receivers/Instruct ion-on-...




I tried the codes listed in this link, as well as a few others found on the same forum, none of them worked.

 
MissingChico 
enthusiast
Posts: 2228
MissingChico
Reg: 02-13-06

03-01-12 01:01 PM - Post#146078    
    In response to Bobcat

So Bobcat,

Curious how you're feeling about Uverse after the first month. I just received a statement showing an added $5.00 late fee while the same bill clearly shows my last payment received Feb 1. AT&T will consistently nickle and dime you to death.


7. Federal Universal Service Fund 4.83
8. State Cost-Recovery Fee 0.34
11. State Cost-Recovery Fee 0.59
12. TX Local Video Facilities Fee 0.94
13. TX Local Video Service Franchise Fee 4.69
4. State Cost-Recovery Fee 0.07

Not to mention, I'm on hold with them now regarding a $5.00 late fee added to my account on the 1st day of the month which was the exact date they received my payment.

Payment - 02/01 $180.00CR
02/01 Past Due Collection Fee 01/29/2012 5.00

Who makes the 1st day of the month a late day?

I get my news from the Comedy Central and my comedy from Fox News.


 
mgrayar 
enthusiast
Posts: 3164
mgrayar
Reg: 09-25-09

03-01-12 01:11 PM - Post#146079    
    In response to MissingChico

What did the bill say the due date was? It's usually clearly marked in the Due Date box.
Learn more about Cystic Fibrosis and how you can help at:
http://www.cff.org

Everyone can make a difference!


 
MissingChico 
enthusiast
Posts: 2228
MissingChico
Reg: 02-13-06

03-01-12 01:28 PM - Post#146080    
    In response to mgrayar

01/29/12 , but I've had this changed no less than 3 times. I have automated payments set up for all "Fixed" amount bills for the 4th of every month and anything that fluctuates I do manually between the 1st and 5th. AT&T keeps reverting it back to a date that makes it easy to collect an additional $5. I think it's just another AT&T tactic.
I get my news from the Comedy Central and my comedy from Fox News.


 
mgrayar 
enthusiast
Posts: 3164
mgrayar
Reg: 09-25-09

03-01-12 02:04 PM - Post#146085    
    In response to MissingChico

You can setup auto draft and avoid these issues. I would still check the bill for potential errors, but you'll never be late.
Learn more about Cystic Fibrosis and how you can help at:
http://www.cff.org

Everyone can make a difference!


 
javaprincess 
member
Posts: 65
javaprincess
Reg: 06-01-10

03-01-12 02:25 PM - Post#146086    
    In response to mgrayar

We used to have AT&T automatically charge to our credit card on the due date every month. Worst case if they mess up your bill and refuse to fix it you can dispute it with your credit card company.

Also I hated those misc fees AT&T charged us. We switched from Uverse to Directv and we now pay only sales tax on top of the monthly plan cost. A few months ago we switched from Uverse voice to regular phone line thinking that we'd save money, well the bill each month came to around $28!!! That's just a basic touch tone phone line, no caller id, call waiting or nothing. And it wasn't even an extended area number. I got so fed up I just went to amazon.com and bought an Ooma box. Now I only pay a $4 fee a month, which is what the government charges, not Ooma.

Sorry, didn't mean to hijack the topic and turn it into "Finally I say goodbye to AT&T", but the mention of the fees obviously touched my nerve!

 
Bobcat 
newbie
Posts: 18

Reg: 12-10-11

03-01-12 02:43 PM - Post#146087    
    In response to MissingChico

  • MissingChico Said:
So Bobcat,

Curious how you're feeling about Uverse after the first month. I just received a statement showing an added $5.00 late fee while the same bill clearly shows my last payment received Feb 1. AT&T will consistently nickle and dime you to death.


7. Federal Universal Service Fund 4.83
8. State Cost-Recovery Fee 0.34
11. State Cost-Recovery Fee 0.59
12. TX Local Video Facilities Fee 0.94
13. TX Local Video Service Franchise Fee 4.69
4. State Cost-Recovery Fee 0.07

Not to mention, I'm on hold with them now regarding a $5.00 late fee added to my account on the 1st day of the month which was the exact date they received my payment.

Payment - 02/01 $180.00CR
02/01 Past Due Collection Fee 01/29/2012 5.00

Who makes the 1st day of the month a late day?





I absolutely LOVE it.... no more pixelation since I switched over.

My old Time Warner bills also had these "nickel & dime" fees so it's not just an AT&T thing.

By bundling my services with Uverse, I'm paying about $35 less per month pre-tax than I was before for tv, phone, & internet, not to mention more channels & unlimited long distance calls within the 48 contigous US states.

The only billing issue was my "final" bill for the analog phone & internet service I had before bundling. Since they pro-rated the month I switched, they overlapped and billed me a couple of days on both the analog final bill and the initial Uverse bill. For my troubles, they gave me a $20 credit towards next month's bill.



 
MissingChico 
enthusiast
Posts: 2228
MissingChico
Reg: 02-13-06

03-01-12 03:01 PM - Post#146092    
    In response to javaprincess

  • javaprincess Said:
We used to have AT&T automatically charge to our credit card on the due date every month. Worst case if they mess up your bill and refuse to fix it you can dispute it with your credit card company.

Also I hated those misc fees AT&T charged us. We switched from Uverse to Directv and we now pay only sales tax on top of the monthly plan cost. A few months ago we switched from Uverse voice to regular phone line thinking that we'd save money, well the bill each month came to around $28!!! That's just a basic touch tone phone line, no caller id, call waiting or nothing. And it wasn't even an extended area number. I got so fed up I just went to amazon.com and bought an Ooma box. Now I only pay a $4 fee a month, which is what the government charges, not Ooma.

Sorry, didn't mean to hijack the topic and turn it into "Finally I say goodbye to AT&T", but the mention of the fees obviously touched my nerve!



You should really look at the latest MagicJack offering. The new MagicJack no longer requires a PC and operates independently with a broadband connection. Truth be told, the quality exceeds the VOIP I'm receiving from AT&T and cost me literally $60 for five years of unlimited service. I call internationally for pennies a min plus as a member, they give you an 800# to use from a mobile phone when you're not home.

I get my news from the Comedy Central and my comedy from Fox News.


 
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